General conditions

For all customs services apply the General Dutch conditions (FENEX)

*General Dutch conditions, Dutch version

*General Dutch conditions, English version

*AVC2002 conditions, Dutch version

*AVC2002 conditions, English version

*Fenex VAL conditions, Dutch version

*Fenex VAL conditions, English version

*General German conditions, ADSP

Any instructions, including instructions pertaining to the performance of any customs and tax formalities, shall only be accepted by us as instructions for the performance of freight forwarding services which shall be exclusively subject to the Dutch Forwarding Conditions, except for contracted storage and ancillary services which shall be exclusively subject to the FENEX Terms and Conditions for Value Added Logistics. The conditions, latest versions to apply including the respective arbitration clauses, shall be supplied upon first request, are available via the Rotterdam court registry and may be downloaded, printed and stored via our website.